FTA Penalty Reconsideration and Waiver in the UAE
Challenge an FTA penalty with a well-prepared request
- Fixed fee per engagement Quoted in writing before we start.
- Office in Business Bay ParkLane Tower, Park Regis.
- Filed on EmaraTax We prepare and submit the request.
- WhatsApp replies In working hours, Monday to Saturday.
What's included
Penalty decision review
We check each penalty against Cabinet Decision No. 40 of 2017 as amended, including the amounts in force since 14 April 2026.
Deadline control
We record the notification date, count the 40-business-day window and prepare an extension request where the FTA's listed grounds apply.
Written grounds
A clear case: dated chronology, the error identified, the provisions relied on and the exact outcome requested.
Indexed evidence pack
Bank proofs, EmaraTax records, correspondence and ledgers, each labelled, cross-referenced and sized for upload.
Submission support
We prepare the EmaraTax request and take your authorised signatory or tax agent through submission step by step.
Next-step planning
If the answer is no, we assess an objection to the Tax Disputes Resolution Committee, a waiver request or an instalment plan.
On this page
- Which route fits your penalty
- How a reconsideration request works, step by step
- What makes a strong reconsideration request
- Current penalty amounts and the evidence that supports a challenge
- If the FTA refuses: the Tax Disputes Resolution Committee and the courts
- Penalty waivers, instalment plans and FTA relief initiatives
- How DirhamWise handles your penalty challenge
This service is for businesses in Dubai and across the UAE that have received an administrative penalty from the Federal Tax Authority and think it is wrong, miscalculated or caused by events outside their control. That covers late VAT returns, late payment, late registration or deregistration, incorrect returns, record-keeping findings and corporate tax penalties.
DirhamWise reads the penalty decision, rebuilds the calculation from the penalty tables currently in force and picks the right route: reconsideration, tax assessment review, a waiver request or an instalment plan. We then write the grounds and put together the evidence pack. The law gives you 40 business days from notification to request reconsideration, so the earlier we see the decision, the more options you keep.
Which route fits your penalty
There is more than one way to contest or reduce an FTA penalty, and picking the wrong one uses up time you cannot get back. The routes come from the Tax Procedures Law (Federal Decree-Law No. 28 of 2022, as amended) and Cabinet Decision No. 105 of 2021 on instalments, waivers and refunds of administrative penalties.
| Route | Use it when | Legal basis | Time limit to apply |
|---|---|---|---|
| Reconsideration request | You dispute any FTA decision, or part of one, including a penalty | Article 29, FDL 28/2022 | 40 business days from notification |
| Tax assessment review | The FTA issued a tax assessment with related penalties and you dispute the assessment | Article 28, FDL 28/2022 | 40 business days from notification |
| Waiver request | The penalty was correctly imposed, but a listed hardship directly caused the breach | Article 4, Cabinet Decision 105/2021 | Within the period set by the FTA's waiver committee |
| Instalment request | The penalties are correct, unpaid and total at least AED 50,000, and you need time to pay | Article 3, Cabinet Decision 105/2021 | While the penalties remain unsettled |
A tax assessment review and a reconsideration cannot run on the same assessment at the same time. Once a review has been filed, reconsideration of that assessment has to wait until the FTA decides the review or its deadline to decide passes (Article 29(3)). Once a reconsideration request has been filed, a review of that assessment can no longer be filed or continued (Article 28(5)). If a review is decided against you, you then have 40 business days from notification of that decision to request reconsideration (Article 28(4)).
Penalties arising from corporate tax decisions follow the same Tax Procedures Law route as VAT and excise penalties, because Article 29 covers any FTA decision. For wider corporate tax support, see our corporate tax services.
How a reconsideration request works, step by step
Most penalties are challenged by reconsideration. The legal timetable is fixed, and every stage runs from a notification date. We record those dates from the first day.
| Stage | Who acts | Time limit |
|---|---|---|
| 1. Penalty decision notified on EmaraTax | FTA | Starts the clock |
| 2. Reconsideration request with reasons submitted | The business itself, through its authorised signatory, or its appointed legal representative or registered tax agent | 40 business days from notification |
| 3. FTA issues a decision with reasons | FTA | 40 business days from receipt; the FTA may extend by 20 business days where needed to decide |
| 4. Decision notified to the applicant | FTA | Within 5 business days of issue |
| 5. Objection to the Tax Disputes Resolution Committee, if needed | The business | 40 business days from notification of the FTA's decision |
The request is free and is filed under the Reconsideration service in EmaraTax. You can attach Word, Excel, PDF, JPG, JPEG or PNG files of up to 5 MB each. The FTA's service page says it may take up to 45 business days to respond from the date it receives a complete request. Only a formal FTA decision can be reconsidered; general enquiries, complaints and requests for clarification cannot.
The FTA does not allow tax advisers who are not registered tax agents to submit requests for other people. The request is therefore filed from your EmaraTax account by your authorised signatory, or by a registered tax agent or legal representative you appoint. We prepare the complete submission and guide whoever files it through each screen.
Missed the 40 days?
FTA Decision No. 1 of 2025, in effect since 1 March 2025, allows the FTA to accept a late reconsideration or tax assessment review request if documentary evidence shows the delay was caused by one of these:
- an accident or serious illness affecting the authorised signatory
- the death of the authorised signatory or legal representative, or of one of their first- or second-degree family members
- a temporary business disruption beyond your control
- records damaged in a disaster
- a general malfunction in the FTA's systems
- a sudden interruption to the business or its records caused by installing a new computer system
- an FTA request for extra documents that you can show you could not obtain in time
- force majeure, at the FTA's discretion
The same decision says the FTA will refuse an extension if you were unaware of your obligations, if a tax agent or legal representative you relied on was negligent, if the subject was complex, or if you were busy running the business. The extension request itself must set out the reasons for the delay and the grounds of the reconsideration.
What makes a strong reconsideration request
The FTA reviewer reads your request alongside the record the FTA already holds: filing timestamps, payment history and earlier correspondence. A request persuades when it points to something specific in that record that does not match the penalty. Strong requests usually have these features:
- They target one decision precisely. They quote the penalty reference, amount, tax period and date of notification.
- They keep facts and argument apart. A dated chronology comes first, followed by the reasons the penalty should change.
- They name the type of error. The penalty should not have arisen at all (for example, a return filed on time that the system did not reflect); the amount is wrong (wrong period, wrong table, or a monthly penalty that kept running after payment cleared); or a stated exception applies (for example, an incorrect return corrected before the return deadline, which does not attract the AED 500 penalty).
- They back every fact with a document. Each claim in the letter points to a numbered exhibit in the evidence pack.
- They ask for a defined outcome. Cancel the penalty, recalculate it from a stated date, or reduce it to a stated amount.
Arguments that give a reviewer little to work with
Not knowing the rules, relying on an accountant who missed a deadline, and pressure of work are listed in FTA Decision No. 1 of 2025 as reasons the FTA will not accept for a late filing. As arguments on the merits they are just as weak. If your situation is one of these, we will tell you plainly and look at whether a waiver, an instalment plan or simple payment is the better course.
The FTA decides every request on its merits, and no adviser can promise the result. What we control is how accurate, complete and clear the case is when it reaches the reviewer.
Current penalty amounts and the evidence that supports a challenge
Cabinet Decision No. 129 of 2025 amended the VAT, excise and Tax Procedures penalty tables in Cabinet Decision No. 40 of 2017, with effect from 14 April 2026. Checking your penalty against the correct table is often the quickest win.
| Violation | Penalty from 14 April 2026 | Evidence that typically helps |
|---|---|---|
| Late VAT return | AED 1,000; AED 2,000 if repeated within 24 months | EmaraTax submission receipt and timestamp, screenshots of system errors, FTA support tickets |
| Late payment | 14% per annum, charged monthly on the unpaid tax from the day after the due date | Bank transfer confirmation with value date, payment reference used, EmaraTax payment history |
| Late registration | AED 10,000 | Sales ledger showing when the AED 375,000 mandatory threshold was actually exceeded, invoices, contracts |
| Late deregistration | AED 1,000 per month, capped at AED 10,000 | Evidence of the date trading stopped or supplies fell below the threshold, licence cancellation papers |
| Incorrect return | AED 500, unless corrected by the return deadline or by a voluntary disclosure with no tax difference | Timestamp of the corrected return or voluntary disclosure |
| Failure to keep records | AED 10,000; AED 20,000 if repeated within 24 months | Ledgers, backups, IT logs, the FTA's request and your reply |
| Failure to update the tax record | AED 1,000; AED 5,000 if repeated within 24 months | Trade licence amendment date, EmaraTax amendment history |
| Records not provided in Arabic when requested | AED 5,000 | The FTA request, translation submission dates |
| Tax invoice or tax credit note not issued within the legal period | AED 2,500 per case detected | Copies of the documents, issue logs from the accounting system |
Percentage-based penalties need the most careful checking. A voluntary disclosure costs 1% of the tax difference for each month or part of a month, counted from the day after the return was due until the disclosure is submitted. If no disclosure is made before the FTA gives notice of a tax audit, the penalty is a fixed 15% of the tax difference plus 1% per month. For the late-payment penalty, tax arising from a voluntary disclosure falls due 20 business days after the disclosure is submitted, and tax under an FTA tax assessment falls due 20 business days after the assessment is received. A late-payment penalty counted from an earlier date is open to challenge. If you are correcting an error rather than disputing a penalty, see our VAT voluntary disclosure service.
Corporate tax penalties sit in a separate table under Cabinet Decision No. 75 of 2023, which the April 2026 changes did not replace. For example, a late corporate tax return costs AED 500 per month for the first 12 months and AED 1,000 per month after that.
If the FTA refuses: the Tax Disputes Resolution Committee and the courts
You can take the matter to the Tax Disputes Resolution Committee if the FTA rejects your reconsideration request, or if it does not decide within the legal timeframe. Each Committee is chaired by a member of the judiciary and has two expert members from the register of tax experts. The FTA lists Committees in Abu Dhabi, Dubai and Sharjah.
| Step | Time limit | Conditions |
|---|---|---|
| Objection to the Committee | 40 business days from notification of the FTA's reconsideration decision | A reconsideration request must have been filed first, the tax in dispute paid in full, and the objection filed on time (Article 32) |
| Committee decision | 20 business days from receipt, notified within 5 business days; the Committee may extend by 60 business days | Final where total tax and penalties in the decision do not exceed AED 100,000 (Article 33) |
| Appeal to the competent court | 40 business days from notification of the Committee's decision | Proof that the tax is paid in full and that at least 50% of the penalties set by the Committee's decision is settled in cash or covered by an approved bank guarantee (Article 36) |
Three points catch businesses out. First, a court will not hear a tax dispute that has not been through the Committee. Second, if the Committee or the FTA refuses a request to extend the deadline at the objection or appeal stage, that refusal is final. Third, the payment conditions apply to the tax itself before the Committee and to part of the penalties before the court, so cash-flow planning should start as soon as a challenge looks likely.
Court proceedings are a matter for your lawyer. We prepare the tax analysis, recalculations and evidence file, and work alongside your legal counsel so the position argued at every stage is the same one set out in the reconsideration request.
Penalty waivers, instalment plans and FTA relief initiatives
Sometimes the penalty was correctly imposed, but real circumstances explain the breach. Cabinet Decision No. 105 of 2021 allows the FTA's committee to waive penalties in whole or in part, provided the violation is not connected to tax evasion and the request is made within the period the committee sets. The request must fall within one of these cases:
- death of the registered natural person or the owner of a sole establishment, where the death directly caused the failure
- illness of that person that prevented timely compliance
- death, illness or resignation of a key employee, where this is shown to be the direct cause
- restrictions or precautionary measures imposed by UAE government authorities that directly caused the failure
- a general malfunction in FTA systems, payment gateways or telecommunication services that affected a category of persons
- a custodial sentence served by the registered person or sole owner
- tax obligations met and tax paid through the account of another registered person
- insolvency or bankruptcy, where taxes due before the declaration were settled
- any other case the committee assesses
A waiver request must include a written undertaking that the violation has been corrected and will not happen again. Only one waiver or instalment request is allowed for the same penalty. The committee decides how much to waive. The FTA states it may take up to 110 business days to respond. If the committee does not decide within 60 business days of the request being put to it, the request counts as rejected and that result is final.
Instalment plans are available only for unsettled penalties of at least AED 50,000, an amount the committee can adjust. The penalties must not be under dispute before the Committee or the courts, though a reconsideration request is allowed, and no tax may be outstanding for the period concerned. The request includes an undertaking to pay by the approved plan, and the committee may ask for a guarantee.
Corporate tax late registration penalty waiver
The AED 10,000 penalty for late corporate tax registration is cancelled automatically, or credited back if already paid, when the first tax return or annual declaration is filed within 7 months of the end of the first tax period. No reconsideration or waiver request is needed. The initiative covers the first tax period only, and the FTA has not published an end date. If you paid the penalty, the FTA adds an equivalent credit to your EmaraTax account, which you can use against other tax liabilities or ask to have refunded. For registration itself, see our corporate tax registration page.
How DirhamWise handles your penalty challenge
- Decision triage. We read the penalty decision, note the notification date, count the 40-business-day deadline and review your EmaraTax filing and payment history.
- Recalculation. We rebuild each penalty from the correct table, checking the period, the start date, the month count and whether monthly penalties stopped when payment cleared.
- Route decision. We recommend reconsideration, tax assessment review, a waiver, an instalment plan or payment. If a challenge is not worth filing, we say so.
- Drafting. We prepare the grounds letter, the dated chronology and an indexed evidence pack that meets the FTA's file-type and size limits.
- Submission support. We take your authorised signatory or tax agent through the EmaraTax submission and keep a copy of everything filed.
- Follow-up. We help answer FTA requests for information, track the decision date and advise on an objection if the result is unfavourable.
We work with SMEs, free zone companies, start-ups facing their first VAT or corporate tax penalty, and businesses dealing with the aftermath of an FTA audit. Many penalties start with a bookkeeping or filing gap. Once the dispute is settled, our VAT services and accounting and bookkeeping help stop the same penalty coming back. If an audit is on the horizon, read our guide on preparing for a VAT audit.
Frequently asked questions
Ask us on WhatsAppHow long do I have to submit a reconsideration request to the FTA?
You have 40 business days from the date you were notified of the decision (Article 29, Federal Decree-Law No. 28 of 2022). If you miss it, FTA Decision No. 1 of 2025 lets the FTA accept a late request only in listed cases supported by documents, such as serious illness of the authorised signatory, a disaster that damaged records, or a general FTA system malfunction.
Do I have to pay the penalty before requesting reconsideration?
Article 29 does not make payment a condition of a reconsideration request. Unpaid tax keeps attracting the late-payment penalty of 14% per annum, charged monthly, so many businesses pay the tax while disputing the penalty. At the next stages, an objection to the Tax Disputes Resolution Committee needs the tax paid in full, and a court appeal also needs at least 50% of the penalties settled in cash or covered by an approved bank guarantee.
Can the FTA waive VAT penalties?
Yes, in limited cases. Under Cabinet Decision No. 105 of 2021, the FTA's committee can waive penalties in whole or in part where a listed hardship directly caused the breach, such as death or illness of the owner or a key employee, or a general failure of FTA systems or payment gateways. The violation must not be linked to tax evasion, and the committee decides how much to waive.
How long does the FTA take to decide a reconsideration request?
The law gives the FTA 40 business days from receipt to issue a decision with reasons, extendable by 20 business days where needed, plus 5 business days to notify you. The FTA's service page says to expect up to 45 business days. If no decision is made within the legal timeframe, you can take the request to the Tax Disputes Resolution Committee.
Who can submit a reconsideration request on behalf of my company?
Your authorised signatory, or a legal representative or registered tax agent you appoint. The FTA does not allow tax advisers who are not registered tax agents to file on another person's behalf. DirhamWise prepares the full request and evidence and guides whoever files it through EmaraTax.
Can I pay FTA penalties in instalments?
Yes, if the unpaid penalties total at least AED 50,000, they are not under dispute before the Committee or the courts, and no tax is outstanding for the period concerned. A pending reconsideration request does not stop you applying. The request needs a signed undertaking to follow the approved plan, and the committee may ask for a guarantee.
Does the same process apply to corporate tax penalties?
Yes. Corporate tax decisions are FTA decisions, so reconsideration, the Committee and court stages follow the same Tax Procedures Law timeline. The penalty amounts come from Cabinet Decision No. 75 of 2023. The late-registration penalty may also be cancelled automatically under the FTA's current waiver initiative. See our corporate tax services.
From our blog
How to Prepare for a VAT Audit in the UAE in 2026
Learn how to prepare for a VAT audit in the UAE in 2026. Understand FTA audit triggers, required documents, checklist
Received an FTA penalty? Send it to us for review
Send us the penalty decision and the date you were notified. We will tell you which route fits, what evidence you need and what our work will cost before anything starts.
